Navigation Content

eCopy Support

eCopy ShareScan, PDF Pro Office

Support for eCopy Products

Search Nuance Knowledgebase:
N.com support download icon
Engage

Access reseller documentation and software downloads.   Click Here

N.com support activation icon
eCopy Registration

Register eCopy products for access to software downloads / updates / upgrades and installation documentation.   Click Here

bg-regis
Compatibility Matrix

Review compatible environmental / application versions for eCopy Products.   Click Here

bg-compat
Supported Devices

Review compatible scanning devices.   Click Here

Top 5 frequently asked questions

Contact Support

Telephone Support

Americas Customer Support
Hours of Operation: Monday–Friday, 8:00 am to 8:00 pm EST

North American Toll Free - Tel: 1.877.378.4872

North American Direct - Tel: 1.519.885.2417

Mexico - Tel: +52 55 8421 5803

Brazil - Tel: +55 21 3956 1453

 

EMEA Customer Support
Hours of Operation: Monday–Friday, 08:30 am to 18:00 CET

United Kingdom - Tel: +44 (0) 845 528 1309

Netherlands - Tel: +31 208 080640 

Norway - Tel: +47 210 35870 

France - Tel: +33 1 828 83159

Denmark - Tel: +45 44 36 07 40

Germany - Tel: +49 (0) 7313 795012-40

  

APAC Customer Support
Hours of Operation: Monday–Friday, 8:00 am to 8:00 pm AEST

New Zealand - Tel: +64 9 887 4327

Hong Kong - Tel: +85 25 808 2092

Japan - Tel: +81 36 890 8590

Australia - Tel: +61 280 454 201

Singapore Toll Free - Tel: 800-852-3061

Online Support

Access our customer portal now.

Customer Login

Forgot your username or password?
Create a New Account.


   United States & Canada
eCopy

Choose your country.