A Better Way to Help Citizens and Government
Nuance provides a host of technologies, solutions and services to government agencies. Our customer service solutions can help you raise levels of efficiency in your agency and transform the way you execute your mission and connect with citizens, while Viecore FSD provides advanced software and systems development services to the U.S. military and Federal government.
Customer Service Solutions for Government
Nuance provides tailored, phone-based customer service solutions and speech-driven agency directory applications that that are helping government offices and agencies deliver cost-effective and differentiated service in the midst of budget constraints, staffing shortfalls and increasing citizen and constituent expectations.
- IVR self-service applications
- CTI and agent desktop solutions
- Speech-driven agency directory applications
- Proactive notification to citizens on services/situations
Learn more about our contact center solutions.