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Speech-enable Your IVR

Speech self-service systems reduce your operating costs and agent handle times without sacrificing the care you show your callers. Our industry-leading solutions and technologies deliver natural, intuitive speech-based interactions that customers love.

 

Nuance solutions and services that can help you speech-enable your IVR:

     Learn more about our speech-based technologies:

- Nuance Recognizer: Our ninth-generation Automatic Speech Recognition (ASR) engine delivers the industry’s highest recognition accuracy even as it encourages natural, human-like conversations that create more satisfying self-service interactions with your customers. Learn more about Recognizer.

- Nuance Natural Language: Our natural language technology teaches your speech system to be more forgiving and understand more caller responses, allowing your IVR to simply ask the question "How can I help you?" Learn more about Natural Language.

- Nuance Vocalizer: This complete spoken output engine provides seamless conversations so you can tell your customers anything they need to hear. Learn more about Vocalizer.
 

 

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